Frequently asked questions

There are a few key differences to keep in mind when comparing instant and storage hot water systems:

• With an instant hot water system, there’s no need to wait for your hot water. Water is heated on demand and the system is installed close to the outlet. With a storage system, you’ll need to wait longer for your hot water.
• Instant hot water systems can offer an endless supply of hot water. Storage systems can run out of hot water when it is needed.
• Instant hot water systems are more energy efficient than storage hot water systems. Continuous flow systems only consume energy when they are in use, while storage units consume energy constantly. This means instant hot water systems can save you money and are a more eco-friendly option.
• Instant hot water systems are not subject to heat loss as hot water is not stored in the system. The water is heated and dispersed immediately with no need to reheat it.

Instant hot water systems have numerous benefits compared to storage hot water systems, but storage systems can be suitable for some customers.

Instant electric hot water systems heat water when it is required. When the water is needed, cold water enters the water heater through the inlet pipe. A sensor detects the water movement, activating the electric heating element.

The water passes through a heat exchanger, where the heating element raises its temperature. The system continues to supply hot water as it is needed. When the appliance or tap is turned off, the flow ceases and the flow sensor deactivates.

Ambro Controls is a North American division of the Bromic Group. Their products are available in the United States and Canada only. Many of the products are available in Australia & New Zealand under the Bromic Plumbing & Gas brand, which has been providing products to the gas and plumbing industry here for more than 40 years.

For disassembly, use normal tools and eventually heat pieces at 150/250°C (note: heating will likely produce carbon oxide and toxic fumes), remove any residue of cured product mechanically and clean parts with Acetone.

No, it needs metal ions to cure.

No, do not use thread tape with it, or any other sealant. The thread tape will inhibit Loxeal from curing as the sealant needs metal to metal contact.

Recommended to use Loxeal 58-11 instead of Loxeal 18-10, as it has a higher strength and it takes longer to cure on stainless steel than other metals and the final strength is less than 100% of its full curing strength.

The sealant between the threads will harden when oxygen is expelled. The sealant outside of the piping will remain liquid as oxygen cannot be expelled.

If your auto regulator is not switching over, we recommend looking at the indicator first.

The indicator at the top of the gas regulator indicates if the gas bottle in use contains gas or is empty.

When the indicator is green, the regulator is ON and the gas bottle in use contains gas. When the indicator is RED, the regulator is OFF as the gas bottle in use is empty.

Please note, the indicator only indicates the contents of the cylinder that it is “pointing to” or “in use”.  This means that the indicator can show RED when reading the first empty cylinder, even when the second cylinder has gas.

To accurately check the regulator/indicator is working – only connect or turn on one cylinder at a time and check if it is green or red and if there is gas at the outlet.

To select the right heater, consider the volume of the room that you require heating. The larger the room, the higher KW output required to heat the room.