Frequently asked questions

Turn grill to high and put bread underneath, on tray rack.

Burner: Press knob in and turn anticlockwise to high to release gas. Light gas with an external flame such as a lighter or match. Grill: Press knob in and turn anticlockwise to high to release gas. Light gas under hob with an external flame such as a lighter or match.  

There is a rail attached to the front and adjustable clamps are attached so that it holds different sizes pots. 

For the Lido Junior Cooker (item number 2020068 and 2020069-1) the pot-holder is 4.5cm above the burner.

Global Mark GAS-100177-004. 

Installing a cooker in a caravan or boat must be done in accordance with AS5601 and be done by a licensed gas fitter.

When using the Lido Junior Cooker (item # 2020068 and 2020069-1) the max hose length allowed is 1200mm.  

• PVC hose and regulator kit: use code 6260514 for 1.2m hose 
• PVC hose and regulator with elbow adaptor: 6HGB1200 + 6060411H + 1410698 
• Bayonet: (only for LPG) use code 10HIS1000 for 1m hose to fit. 

The heater comes with a bayonet fitting, we do not supply a hose to a POL fitting.  

Below are some reasons explaining why the Superheat 2 LPG heater cannot be directly connected to a 9kg LPG bottle.  

These explanations come directly from the Instruction Manual. The heater has been approved and certified according to the installation instructions and so must be installed accordingly. 

1. As per page 4, “This appliance must not be connected directly to a gas cylinder”.
2. As per page 4, “NOT TO BE CONNECTED TO AN LPG GAS CYLINDER LOCATED INDOORS.” 
3. As per page 4, “NOTE: The hose assembly inlet (male bayonet) on this heater MUST BE connected only to a certified approved female floor socket rated to 7kPa”.
4. As per page 2, “Room volume must be a minimum of 105 cubic metres (Note: this is typically a room size of approx. 8m x 6m x 2.4m ceiling height)”.
5. The connection that they come fitted with is a bayonet fitting to go into a wall that has the specific connection. These permanent fittings in the wall are installed by a gas fitter who knows the corresponding standards as to where they are allowed.  

For example, they cannot be installed in bedrooms or residential garages as explained on the NSW Government Fair Trading website: https://www.fairtrading.nsw.gov.au/trades-and-businesses/construction-and-trade-essentials/gasfitters/gas-standards-and-notes/location-of-connection-point-for-gas-hose-assembly  

This would be caused by covering the heater with something like clothes if trying to dry washing. It should not be covered by anything. This is a misuse of the product which voids the warranty.

You should not leave unit alight when the house is unoccupied. Turn off immediately and ventilate the room. Get the heater serviced by a technician or return the heater is it is within warranty. If it’s a funny smell for the first use of the season, clean the heater of dust before use and ventilate the room for the first couple of hours of burning.